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 Limestone Lodges - Booking Terms & Conditions

 

 

Thank you for choosing to book with Limestone Lodges we look forward to welcoming you. When you make this booking you are entering into an agreement with us. The person who makes the booking will be responsible for all persons declared and should ensure that they are aware of the booking terms and conditions.


Prices: The price of the accommodation includes the following: Electricity, Linen, Cleaning, Hot water, Central heating, Unlimited use of The Spa at Armathwaite Hall Hotel.

Pets: We do not allow pets.

Cancellation and Insurance: Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full. If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it. Please note that your deposit is not refundable under any circumstances. For this reason we strongly recommend that you take out cancellation insurance. A cancellation proposal form is available on request.

Non-availability: We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Arrival: Arrival times are as follows; Limekiln 3pm, Torduff 4pm, Rusko 5pm, unless otherwise arranged. Please try not to arrive earlier –we will still be busy preparing your accommodation, and won’t be available to welcome you. 

Departure: Departure times are as follows; Limekiln 10am, Torduff 11am, Rusko 12noon, unless otherwise arranged. Please try to leave the accommodation as clean as possible.

Damages and Breakages: Please take care with our properties. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge if you did not report this.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data:Any data collected during the course of this booking may be kept on computer.

Number of Guests: We will not accept any more guests than the number stated on your booking confirmation, without prior arrangement. No lodge is to be used for sleeping a number of persons greater than the number for which it was designed. You will be asked to sign a registration form upon arrival.

Single sex groups: We cannot accept single sex groups.

Nuisance: If in the opinion of the Owner any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be treated by the Owner as discharged and the Owner may repossess the property immediately. The Hirer will remain liable for the whole cost of hire and no refund shall be due.